Crash: Com Error in QuickBooks Desktop

Sometimes you can get the QuickBooks Com Error Crash while opening or sending an email, invoice, transactions. This error comes randomly on your screen and all your work gets crashed. It can be very harmful for you and your business as all your ongoing work.

This article will provide you a complete resolution for the QuickBooks Com Error Crash. If you want an instant solution for your issues, you can also contact us at our toll-free QuickBooks Customer Service Phone Number +1800-621-5491.

Important: When you update Outlook to Monthly Channel Version 1805 (Build 9330.2087), you can get the COM error.

However, this error is resolved in Monthly Channer Version 1085 (Build 9339.2118) and higher. You can get the latest version of Outlook from File > Office Account > Update Options > Update Now. After updating, check whether the COM Error is now resolved or not.

How To Resolve The QuickBooks Crash Com Error?

Solution 1: Make sure that Outlook is up to date

  • Open Outlook and from the File menu, go to Office Account > Update Options > Update Now.
  • Check if you are getting the COM Crash error or not.

Solution 2: Set up Outlook as default mail app

  • Open the Run command by pressing Windows + R.
  • Type Control Panel in the search box and hit the enter key.
  • Go to the Programs and Features section and then click on Default Programs.
  • Now, click on Set your default programs.
  • Choose MS Outlook from the Programs list and then click on Set this program as default.
  • Click on OK.

Solution 3: Add an email account to Microsoft Outlook

  • Open MS Outlook, and go the File > Add Account to begin the setup.
  • Provide the email address that you want to add and then click on Connect.
  • You have to wait for Outlook to detect the correct server settings automatically. Once it detects, click on Connect.
  • Provide the password of your email that you have added and then click on OK.
  • Click on OK to complete setup.

Important: If QuickBooks couldn’t detect Outlook, (to check this, go to Edit > Preferences > Send Forms > My Preferences tab to see if you have the option to select Outlook) then you will have to reboot your system and repair the possible damages of QuickBooks.

Solution 4: Toggle mail settings

  • Open the Run command by pressing Windows + R
  • Type Control Panel in the search box and hit the enter key.
  • Now, from the Mail section, select Microsoft Outlook.
  • Click on Show Profile from the Mail Setup window.
  • If always use this profile is marked already then click on prompt for a profile to be used.
  • Click on Apply to save changes.
  • Set selection to always use this profile and then click on Apply.
  • Click on OK.

Solution 5: Create a new Outlook email Profile

  • Close Microsoft Outlook properly using the Task Manager.
  • Type Control Panel in the search box and hit the enter key.
  • Now, from the Mail section, select Show Profile and then click on Add.
  • Provide a name for the profile in the Profile Name and then click on OK.
  • Provide an email account that you want to use in your profile by following the on-screen prompts.
  • Click on the Always use this profile drop-down and then select the profile you just created.
  • Click on Apply and then OK.

Note: Doing this won’t remove the existing Outlook Profile.

Solution 6: Repair Office and run Windows update

You can refer to the folowing Microsoft articles for detailed steps

  • Repair Office
  • Windows Update: FAQ

Important: Intuit doesn’t provide any kind of support to the Microsoft applications and it also not responsible to run these tools. If you are having any kind of error in your Microsoft applications or Windows OS then you can contact the Microsoft Support department.

  • Windows and or MS Office errors
  • Loss of MS Office license # and unable to reinstall

Solution 7: Run QuickBooks in compatibility mode

  • Go to the desktop, right-click on the QB icon and then select Properties from the drop-down list.
  • Navigate to the Compatibility tab and then click on Run this program in compatibility mode for.
  • Select Windows 7 from the drop-down options.
  • Mark the Run this program as an administrator
  • Click on Apply and then OK to save changes.

Solution 8: Add Windows Admin User

  • Create a new Windows user with Administrator rights.
  • Log on to the newly created Windows user.
  • Try to open QuickBooks to check if the error is resolved or not.
  • If you still get the same error then try to update your QuickBooks software.

QuickBooks Technical Support For Crash COM Error

The steps mentioned in this article will surely help you in resolving the QuickBooks Com Error Crash with ease. Sometimes you may get several other issues as well because of this error and it can make situations worse for you. If the steps provided in this article couldn’t resolved the issues for you then you will have to contact the QuickBooks Support department by dialing the toll-free QuickBooks Support Phone Number +1800-621-5491and you will get an assured solution for your issues.