QuickBooks Error 15215: Solve It In The Right Way

QuickBooks Desktop provides you a powerful accounting solution and it helps you to manage your business and your financial records with ease. To get the maximum benefits of QuickBooks software, you need to download every update and it is important that you should update your QuickBooks to the latest release. However, there can be some situations when you try to update your QuickBooks software but couldn’t process it and encounter several errors. Most of the update errors comes under the category of QuickBooks Error series 15xxx and 12xxx. QuickBooks Error 15215 is one of the errors that restricts you from updating the QuickBooks software and payroll tax table.

In this article, we will be discussing about the causes and solutions of QuickBooks Error 15215. By performing the steps provided in this article, you will be able to update your QuickBooks software properly. You can also contact our technical support department by dialing the toll-free QuickBooks Payroll Support Phone Number +1800-621-5491 to get complete assistance for your issues.

What Is QuickBooks 15215 Error?

You get this error while downloading QuickBooks Desktop or payroll updates and it comes with the following error message:

Error 15215: Unable to verify digital signature.

This error generally occurs because of a conflict with another application which is running in the background during the update process. You can also get this error due to improper Windows Firewall or firewall application settings which is blocking QuickBooks Desktop to connect with the Intuit server.

Impacts of QuickBooks 15215 Error:

This error can be caused because of various factors and it has some consequences as well that we have provided in this section of the article. Consequences of QB Error 15213 are as given below:

  • The server couldn’t be reached that increases the possibilities that you won’t be able to reach out to the server in the future as well.
  • Some other QuickBooks services, such as payroll couldn’t also be used.
  • The current window can get crashed and you may lose your data.
  • Your system can become slow and it can get crashed randomly.
  • This error can even harm your Windows files as well.

The consequences of this error can be very harmful for you and your business that’s why it is highly suggested to resolve this error as soon as possible.

Resolving QuickBooks Error 15215

Reboot The Computer

It is a serious issue but this issue can be resolved with just a simple restart of your system. Restarting your system will automatically close all the background running processes. It also refreshes the firewall ports that will allow all the blocked connections. Do a simple restart of your system and try to update QuickBooks again. If that doesn’t work, move on to the next solution.

Run QuickBooks Desktop As The Window’s Administrator.

Sometimes you can face various errors and issues because you don’t have appropriate rights in Windows. There are number of issues that can be resolved by just logging into the Windows as an administrator.

  • Close QuickBooks and all its related processes using the Task Manager.
  • Go to your desktop and right-click on the QuickBooks icon.
  • Click on Run as administrator from the drop-down list.
  • Click on Yes to the message “Do you want to allow this program to make changes to your computer?”.
  • Try to update QuickBooks again and if error still occurs, restart your system.

Verify Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked in the Internet Options window of Internet Explorer.

  • Close QuickBooks and all its related processes using the Task Manager.
  • Run Internet Explorer and go to Tools > Internet Options.
  • Navigate to the Advanced
  • From Settings section, locate the Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 (You may not find these options in your Internet Explorer version.)
  • Make sure that Use TLS 1.0 is checked. If not then put a checkmark on it.
  • Verify Use TLS 1.1 and Use TLS 1.2 are not checked. If there is a checkmark, remove them.
  • Click on OK to and then close Internet Explorer.
  • Restart your system and then open QuickBooks.
  • Try to update QuickBooks again.

Restart Windows in “Selective Startup”

If the error is still around, it might be possible that some of applications are conflicting with the QuickBooks software. By restarting your system in Selective Startup mode, all the conflicts and restrictions will be removed, and you will be able to update QuickBooks easily:

  • Close QuickBooks Desktop.
  • Open the Run command by pressing Windows + R
  • Type msconfig in the search field and click on OK. This will open The System Configuration Utility opens.
  • Choose Selective Startup and remove the mark from Load Startup Items
  • Click on OK to save changes.
  • You will be asked to restart your system.
  • Now, open QuickBooks and try to download updates again.
  • If the update is successfully processed, go back to the System Configuration Utility.
  • Mark the Normal Startup checkbox and click on OK.
  • Restart the computer again.

Technical Support For QuickBooks Update Errors

The provided solution should allow you to resolve QuickBooks Error 15215 and you will be able to update your QuickBooks Desktop or payroll tax table. However, if you are not able to resolve this issue then it is possible that the installation of QuickBooks was damaged and you need to reinstall it. If the error couldn’t be resolved manually, you can connect with our technical support department by dialing our toll-free QuickBooks Support Phone Number +1800-621-5491 and get solutions for all your QuickBooks errors and issues from the certified QuickBooks ProAdvisors.